CHC33021 Certificate III in Individual Support
CRICOS Course Code
-
CRICOS Provider Code
03944E
RTO Number
41568
Study Mode
Face To Face
About This Course
Course Overview:Â
CHC33021 Certificate III in Individual Support
This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Kickstart your career in the support services sector with the nationally recognized Certificate III in Individual Support. This course is ideal for individuals passionate about providing person-centered care to those who need assistance in their daily lives. Whether you’re aiming to work in aged care, disability support, or community support, this qualification equips you with the essential skills and knowledge required to deliver compassionate, professional assistance in various settings.
Industry-Recognized Qualification
The CHC33021 Certificate III in Individual Support is a well-respected qualification in the healthcare and support services sectors. This program will help you build the expertise needed for roles such as:
- Aged Care Worker: Deliver personalized care and support to older individuals.
- Disability Support Worker: Assist individuals with disabilities in maintaining independence and quality of life.
- Home Care Assistant: Provide essential care services within clients’ homes.
Key components of this qualification include:
- Individualized Support: Develop skills to provide person-centered care to clients based on their unique needs and preferences.
- Safety and Risk Management: Learn to maintain safety standards and manage risks for clients and caregivers.
- Communication and Teamwork: Improve your communication skills to work effectively within a care team and build positive relationships with clients.
- Infection Control: Gain knowledge of infection prevention to ensure the health and safety of clients and caregivers.
- Legal and Ethical Compliance: Understand the legal and ethical obligations involved in providing care services.
Flexible Learning with Expert Support
Our Certificate III in Individual Support is offered face-to-face, providing a hands-on approach with practical training and expert guidance. The course includes:
- Classroom Sessions: Interactive learning at our accessible, state-of-the-art campuses.
- Practical Training: Real-world training within a simulated or supervised care setting to build practical skills.
- Supportive Environment: Access to experienced instructors, dedicated resources, and a network of industry partners.
Choose from multiple campus locations to best suit your needs:
- Sydney City CBD (City Campus)
- Parramatta CBD (Main Campus)
- Cairns, Queensland (Regional Campus)
- Wollongong (Regional Campus)
Each campus is designed to provide an optimal learning environment with excellent public transport links and nearby amenities.
Practical Work Placement
Experience is essential in the support services field. Our Certificate III in Individual Support includes a vocational placement component to ensure you gain real-world experience. This placement typically involves a minimum number of service hours within a registered care facility, where you’ll apply your skills and gain exposure to real client care.
Enroll Today
Take your first step toward a fulfilling career in individual support. Contact us to learn more about the Certificate III in Individual Support and how you can become part of a rewarding industry.
For more information, call us at (+61 4 8584 0403) or (1300 5265 11) (Toll Free) or reach out online. Explore the Imperial Institute of Sydney and discover your culinary potential.
Course Details
CHC33021 Certificate III in Individual Support​
National Training Register – CHC33021 Certificate III in Individual Support
To complete the CHC33021 – Certificate III in Individual Support, candidates must accomplish Fifteen (15) UNITS comprising:
- 9 core units
- 6 elective units, consisting of:
- At least 3 units from the electives listed in the qualification specification under Group A or B in www.training.gov.au/Training/Details/CHC33021
- The remaining units from any of the Group’s A, B or C in www.training.gov.au/Training/Details/CHC33021.
Any combination of electives that meets the rules above can be selected for the award of the Certificate III in Individual Support.
Where appropriate, electives may be packaged to provide a qualification with a specialisation as outlined below.
Packaging for each specialisation:
All Group A electives must be selected for award of the Certificate III in Individual Support (Ageing).
All Group B electives must be selected for award of the Certificate III in Individual Support (Disability).
All Group A and all Group B electives must be selected for award of the Certificate III in Individual Support (Ageing and Disability).
All electives chosen must contribute to a valid, industry-supported vocational outcome. The latest release of the qualification and packaging rules can be found at the following link: https://training.gov.au/Training/Details/CHC33021
Target groups for the CHC33021 Certificate III in Individual Support are international students who are:
- New entry learners seeking employment in the Individual Support sector.
- Existing Individual Support sector workers looking to continue training and further their career.
- Seeking to enter a new industry sector
- Seeking a pathway to higher-level qualifications.
Characteristics of the target group are as follows:
Students will usually be new entrants. However, credit and/or RPL can be provided for those with existing skills and knowledge, allowing such students to complete the course in a shorter timeframe.
Students will be from a range of countries and may be living in Australia for the first time or may have been here in the recent or more distant past.
Many will speak English as a second language, although an entry-level has been set to ensure students are able to complete course work.
Typically, persons entering this qualification will not have any work or study experience. Students are expected to typically fall into the age range of 18 – 35 as people still establishing or changing careers.
A blended delivery mode (Face-to-face delivery and Supervised Online Activities) has been adopted for this course. Practical placement will be undertaken at any regulated community, home or residential care setting facility.
The theory component of the course will be delivered at any of the approved CRICOS sites:
- (a) Parramatta (Main): Suite 302, Level 4, 20 Macquarie Street Parramatta NSW 2560.
- (b) Sydney CBD: Level 1, 175 Liverpool St, Sydney NSW 2000.
- (c) Cairns, QLD: 2 Orchid Plaza, 58 – 70 Lake St, Cairns City, QLD 4870.
Practical placement is conducted at approved in any regulated community, home or residential care setting facility where Imperial Institute of Sydney will have signed memorandum of understating.
A full list of approved practical placement facilities is held with the CEO.
This qualification will be delivered over 52 weeks, including 44 weeks of training and assessment spread over 4 terms of 11 weeks each and 8 weeks of holidays.
AUD 24,000
Pre-requisite:
There is no pre-requisite or entry requirement set for the Certificate III in Individual Support.
However, international students desiring to get admitted to Imperial Institute of Sydney need to meet the following entry requirements:
Age, Education and English Language Proficiency: International students must:
- Be at least 18 years of age and have completed Year 12 or equivalent.
- Participate in a course entry interview to determine suitability for the course and student needs.
- Have an IELTS* score of 6.0 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
- Educated for 5 years in an English-speaking country; or
- Completed at least 6 months of a Certificate IV level course in an Australian RTO; or
- Successful completion of an English Placement Test
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed that they are equivalent to IELTS 6.0.
Pre-training Review (PTR):
All international learners will be required to undertake pre-training review which aims to identify their training needs through questions on previous education or training, relevance of the courses to learner, relevant experience and interview conducted by Institute’s enrolment officer using IIS pre-enrolment kit and enrolment interview. Interview also aims to identify suitability of the course, any support needs and possible RPL (Recognition of Prior Learning) opportunities.
Through pre-training review learner will demonstrate that they have necessary skills to successfully complete the course.
Language, Literacy and Numeracy Test (LLN):
Candidate undertaking this course must possess sound Numeracy skills since it requires them to do calculations, read anaphylaxis plans, medication labels and to access and interpret the National Quality Framework and the National Quality Standards. All learners are required to undertake a language, literacy and numeracy (LLN) test (LLN robot test is used) mapped at ACSF level 4 conducted by institute. If learners do not meet English and LLN requirements, they will be asked to take further Language, literacy and numeracy training and English Language Intensive Course for Overseas Students (ELICOS) programs with another institute (as IIS does NOT offer ELICOS) at their own expense before they enrol into this course.
Academic Requirements:
To enter this qualification, applicants should have successfully completed year 12 or secondary studies, equivalent to Australian senior secondary school examination, in their home country.
Computer Literacy:
All learners enrolling into IIS’s courses must have basic computer literacy. They are required to demonstrate their computer literacy during pre-training review.
Those learners who do not possess basic computing skills will be referred to taking basic computer training, e.g., International Computer Driving Licence (ICDL), before enrolment. Please note that a fee is charged for ICDL (Please refer to https://icdl.org/ for more details).
Access to Materials and Equipment:
IIS will provide access to computers/laptops with access to internet during classroom hours. However, to work on assignments and tasks for self-study, all learners are expected to have access to a laptop or a computer with Windows 7 or later operating system. Students must also have an active email address and be contactable by a mobile phone or a landline and by post (which requires an active mailing address) for communications. All learners are expected to have access to MS Office applications such as Microsoft Word and Microsoft Excel.
Physical Abilities:
Learners are expected to have adequate physical fitness as they require manual handling, e.g., handling vulnerable people, etc. while undergoing training.
Career Pathway:
Completing the CHC33021-Certificate III in Individual Support may enable learners to have following career outcome:
- Accommodation Support Worker
- Care assistant
- Care Service Employee
- Care Worker
- Community Access Coordinator
- Community care worker
- Community House Worker
- Home care assistant
- In Home Respite Worker
- Residential aideÂ
- Residential Care WorkerÂ
- Residential Support Worker
Note: Above career pathway information is based on the qualification description on National Training Register (www.training.gov.au) and our market research. It does NOT imply any job guarantee or job role at the end of the course. The Institute does NOT claim any employment outcome or job guarantee associated with its courses as it will be misleading.
Academic Pathway Students who complete this course may wish to continue their education into the CHC43015 Certificate IV in Ageing Support.
Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at https://iis.edu.au/
For international students, the granting of course credit may affect course fees as well as the duration of the course. The result of an application for credit and any changes to fees or course duration will be advised to students in writing. If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration.
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Imperial Institute of Sydney endeavours to anticipate students’ needs and implement a range of intervention strategies. Resources and facilities provide students with options to complete each unit of competency.
International students’ Course Progress Monitoring and Attendance Monitoring Policy and Procedures will be adhered to.
The industry consultation process assists by confirming that approach to delivery and assessment is consistent, as well as resources used are consistent with industry expectations and current practices.
Industry experts have been consulted in order to input into the development of the course. Experts were provided with the Training and Assessment Strategy, plus samples of the training and assessment materials. Experts were also asked to comment on the industry skills required of trainers and assessors.
Feedback from the consultation has been reviewed and incorporated into this Strategy. An industry consultation registers also records outcomes and actions
This Training and Assessment Strategy will be reviewed and updated in accordance with the continuous improvement processes used by Imperial Institute of Sydney as described in the Quality Assurance Policy and Associated Procedures and Training and Assessment Policy and Associated Procedures.
| Units | Unit No | Unit Code | Unit Name |
|---|---|---|---|
| Core Units | |||
| 1 | CHCCCS031 | Provide individualised support | |
| 2 | CHCCCS038 | Facilitate the empowerment of people receiving support | |
| 3 | CHCCCS040 | Support independence and wellbeing | |
| 4 | CHCCCS041 | Recognise healthy body systems | |
| 5 | CHCCOM005 | Communicate and work in health or community services | |
| 6 | CHCDIV001 | Work with diverse people | |
| 7 | CHCLEG001 | Work legally and ethically | |
| 8 | HLTINF006 | Apply basic principles and practices of infection prevention and control | |
| 9 | HLTWHS002 | Follow safe work practices for direct client care | |
| Elective Units | |||
| 10 | CHCCCS044 | Follow established person-centred behaviour supports | |
| 11 | CHCDIS012 | Support community participation and social inclusion | |
| 12 | CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach | |
| 13 | CHCCCS017 | Provide loss and grief support | |
| 14 | CHCAGE011 | Provide support to people living with dementia | |
| 15 | CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
Assessment Overview
Assessment will occur through a variety of methods, including projects incorporating role-plays, presentations, report, portfolios, case studies and short answer questions. Assessment conditions will ensure a simulated workplace environment.
Assessment tasks:
- Reflect real life work tasks.
- Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
- Are assessed using assessment criteria that relate to the quality of work expected by the industry.
- Are performed to industry safety requirements as relevant.
- Utilize authentic workplace documentation.
- Require students to work with others as part of a team.
- Require students to plan and prioritize competing work tasks.
- Involve the use of standard, workplace equipment such as computers and software.
- Ensure that students are required to consider workplace constraints such as time and budgets.
- Student Assessment Tasks:There is one for each unit of competency that includes instructions to students about each of their assessments. It also includes an assessment plan where students can record the due dates of each task and an Assessment Task Cover Sheet that must be completed for each Assessment submission.
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- Other documents specific to the workplace simulation task requirementsare also included with the assessment tasks. These include document templates and simulated workplace policies and procedures and are described in the student and assessor instructions as relevant.
Each assessment task will be given an outcome of either Satisfactory (S) or Not Satisfactory (NS). Students must complete all tasks for a unit satisfactorily to achieve an overall outcome of Competent (C) for the unit. If one or more of the tasks are assessed as Not Satisfactory, they will be given an outcome for the unit of Not Yet Competent (NYC).
The student can have a total of 3 attempts to complete each task and achieve a ‘Satisfactory’ outcome (noting that the third attempt is chargeable as per the fees and refunds policy). If, after the third attempt, the student is still assessed as Not Satisfactory for a task, they will need to re-enrol in the unit.
Appeals will be dealt with following the Complaints and Appeals Procedure.
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