SIT50422 Diploma of Hospitality Management

Imperial Institute of Sydney Entry Requirements:

1. Age Requirement: You must be at least 18 years old at the commencement of the course.
2. Educational Qualifications:
   • Completion of Australian Year 12 or equivalent, or
   • Successful completion of an AQF Certificate III qualification or higher.
3. Course Entry Interview: You must participate in a course entry interview to determine your suitability for the course and assess any specific needs.
4. Visa Requirements: You must meet the requirements for an Australian student visa subclass 500.
5. English Language Proficiency:
   • A minimum IELTS* score of 6.0, with test results no more than 2 years old. Alternatively, English language competence can be demonstrated through documented evidence of:
     • Education in an English-speaking country for at least 5 years, where the medium of instruction was English, or
     • Completion of at least a Certificate IV level course in an Australian RTO within the last 2 years.

Note: Other English language tests, such as PTE and TOEFL, are accepted if the scores are equivalent to an IELTS 6.0. Students must provide their results for verification by the Imperial Institute of Sydney.

The Diploma of Hospitality Management (SIT50422) consists of a combination of core and elective units of competency. 

To achieve this qualification, students must complete a total of 28 units, including:

• 11 core units
• 17 elective units

Students may apply for course credit through credit transfer or recognition of prior learning (RPL) based on their existing qualifications, skills, knowledge, and experience.

• Full details about course credit and eligibility are available in the International Student Handbook. 
• Course credit applications are assessed in line with institutional and regulatory requirements.

For International Students

• Course credit approval may impact both:
  • Course fees
  • Course duration
• Students will be notified in writing regarding:
  • The outcome of their course credit application
  • Any changes to the course fees or duration
• If course credit is granted after the Confirmation of Enrolment (CoE) is issued, a revised CoE will be provided showing the updated course duration.

After completing the Diploma of Hospitality Management (SIT50422), students will be able to:

• Demonstrate effective leadership and team management skills in hospitality operations
• Plan, organise, and manage daily operations in hospitality settings
• Apply financial and resource management principles to hospitality activities
• Deliver high-quality customer service and ensure customer satisfaction
• Maintain workplace health, safety, and compliance standards
• Implement operational procedures for food and beverage, accommodation, or hospitality services
• Make informed decisions and solve problems in real-world hospitality scenarios

Students who successfully complete this nationally recognised training will be awarded the SIT50422 Diploma of Hospitality Management qualification.

Completing the SIT50422 Diploma of Hospitality Management opens up several further study options for learners who want to advance their careers in the hospitality industry.

SIT60322 Advanced Diploma of Hospitality Management: Available at the Imperial Institute of Sydney, this qualification prepares students for senior management roles in hotels, restaurants, resorts, and other hospitality settings.

Bachelor’s Degree in Hospitality or Business Management: Many universities recognise the diploma for credit, allowing students to complete a degree in less time.

Specialised Short Courses: Courses in event management, food and beverage management, or hotel operations can help you gain expert skills in specific areas.

Assessments are designed to mirror real-world tasks and industry standards, helping students develop the skills needed for their careers. They take place in a simulated workplace environment and assess practical abilities, teamwork, and time management.

Assessment Arrangements

Assessment will occur through a variety of methods, including projects incorporating role-plays, presentations, reports, portfolios, case studies and short answer questions. Assessment conditions will ensure a simulated workplace environment.

Assessment tasks:

• Reflect real-life work tasks.
• Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
• Are assessed using assessment criteria that relate to the quality of work expected by the industry.
• Are performed to industry safety requirements as relevant.
• Utilise authentic workplace documentation.
• Require students to work with others as part of a team.
• Require students to plan and prioritise competing work tasks.
• Involve the use of standard workplace equipment such as computers and software.
• Ensure that students are required to consider workplace constraints such as time and budgets.

Assessment Materials

Assessment materials comprise:

• Student Assessment Tasks: There is one for each unit of competency that includes instructions to students about each of their assessments. It also includes an assessment plan where students can record the due dates of each task and an Assessment Task Cover Sheet that must be completed for each Assessment submission.

• Other documents specific to the workplace simulation task requirements are also included with the assessment tasks. These include document templates and simulated workplace policies and procedures, and are described in the student and assessor instructions as relevant.

Re-assessment

Re-assessment criteria:

Each assessment task will be given an outcome of either Satisfactory (S) or Not Satisfactory (NS). Students must complete all tasks for a unit satisfactorily to achieve an overall outcome of Competent (C) for the unit. If one or more of the tasks are assessed as Not Satisfactory, they will be given an outcome for the unit of Not Yet Competent (NYC).

The student can have a total of 3 attempts to complete each task and achieve a ‘Satisfactory’ outcome (noting that the third attempt is chargeable as per the fees and refunds policy). If, after the third attempt, the student is still assessed as Not Satisfactory for a task, they will need to re-enrol in the unit.

Assessment Appeals

Students can make an appeal against any assessment decision by following the Complaints and Appeals Policy outlined in the Student Handbook.

Appeals will be dealt with following the Complaints and Appeals Procedure.

At the Imperial Institute of Sydney, we are committed to ensuring student success through comprehensive support and monitoring:

• Personalised Intervention Strategies: Tailored plans to address individual student needs and challenges, with additional resources provided to support learning.
• Ongoing Course Progress Monitoring: Regular tracking of student progress to ensure timely completion of course requirements.
• Attendance Monitoring: Adherence to attendance policies, particularly for international students, to ensure compliance with visa regulations.
• Access to Support Resources: A wide range of academic and personal support services, including tutoring, counselling, and study workshops.
• Continuous Feedback: Students receive regular feedback on their performance to help them stay on track and improve.
• Flexible Learning Options: Various resources and facilities available to cater to different learning styles and needs, including online materials and study groups.