CHC33021 Certificate III in Individual Support (Ageing and Disability)

CRICOS Course Code

117101A

CRICOS Provider Code

03944E

RTO Number

41568

Study Mode

Face To Face

Course Overview

The CHC33021 Certificate III in Individual Support (Ageing and Disability) is a nationally recognised qualification designed for people who want to work in the community and health sector. This program is to support older adults and people living with disabilities. This course gives you the skills and knowledge to provide safe, respectful, and person-centred care, helping clients maintain their independence and quality of life.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice. No licensing, legislative, regulatory or certification requirements apply at the time of publication. Learners with relevant experience may also be eligible for recognition of prior learning, helping them fast-track their training.

Course duration

This qualification will be delivered over 52 weeks, including 44 weeks of training and assessment spread over 4 terms of 11 weeks each and 8 weeks of holidays.

Course Fees & Costs

Please contact our Marketing Team (marketing@iis.edu.au) for the most updated price list.

Resources & Materials

To complete the CHC33021 Certificate III in Individual Support, you will need access to a range of resources and materials, including:

  • Training manuals and learner guides – Step-by-step guides covering course topics, practical skills, and theory.
  • Workbooks and assessment tools – For completing exercises, quizzes, and assessments.
  • Access to a simulated or real work environment – Such as aged care facilities, disability support services, or community care programs for practical experience.
  • Personal protective equipment (PPE) – Gloves, masks, and aprons for safe hands-on practice.
  • Digital resources and e-learning platforms – Videos, online modules, and interactive learning tools to support your studies.
  • Reference materials – Policy documents, industry standards, and legislation relevant to aged care and disability support.

Industry Training & Facilities

To gain practical skills and experience, students will have access to a range of industry-standard training and facilities:

  • Simulated care environments – Classrooms set up like real aged care or disability support settings for hands-on practice.
  • On-site practical equipment – Wheelchairs, hoists, mobility aids, and other tools used in daily care.
  • Work placement opportunities – Supervised experience in aged care homes, disability services, or community programs.
  • Modern classrooms and learning spaces – Comfortable areas for theory lessons, group work, and skill demonstrations.
  • Access to digital learning tools – Online platforms, videos, and interactive resources to support practical and theoretical learning.
  • Trained and experienced instructors – Industry professionals who guide students through real-world care scenarios.
  • Health and safety facilities – Ensuring students can practise care techniques safely, including PPE and sanitisation equipment.

Delivery Mode

  • Face to Face

Delivery Site

  • Parramatta (Main): Suite 302, Level 3, 20 Macquarie Street, Parramatta, NSW 2150;
  • Sydney CBD: Level 1, 175 Liverpool St, Sydney NSW 2000;
  • Wollongong: Level 3, 325 Crown St, Wollongong NSW 2500; and/or,
  • Cairns: 2 Orchid Plaza, 58 Lake St, Cairns City, QLD 4870

Imperial Institute of Sydney Entry Requirements:

  1. Age Requirement: You must be at least 18 years old at the commencement of the course.
  1. Educational Qualifications:
    • Completion of Australian Year 12 or equivalent, or
    • Successful completion of an AQF Certificate III qualification or higher.
  1. Course Entry Interview: You must participate in a course entry interview to determine your suitability for the course and assess any specific needs.
  1. Visa Requirements: You must meet the requirements for an Australian student visa subclass 500.
  1. English Language Proficiency:

A minimum IELTS* score of 6.0, with test results no more than 2 years old. Alternatively, English language competence can be demonstrated through documented evidence of:

  • Education in an English-speaking country for at least 5 years, where the medium of instruction was English, or
  • Completion of at least a Certificate IV level course in an Australian RTO within the last 2 years.

Note: Other English language tests, such as PTE and TOEFL, are accepted if the scores are equivalent to an IELTS 6.0. Students must provide their results for verification by the Imperial Institute of Sydney.

To complete the CHC33021 – Certificate III in Individual Support, candidates must accomplish Fifteen (15) UNITS comprising:

  • Total number of units = 15
  • 9 core units
  • 6 elective units, consisting of:
    • at least 3 units from those units listed under Group A or B
    • The remaining units from any of the Groups A, B or C below.

Any combination of electives that meets the rules above can be selected for the award of the Certificate III in Individual Support.

Where appropriate, electives may be packaged to provide a qualification with a specialisation as outlined below.

Packaging for each specialisation:

All Group A electives must be selected for the award of the Certificate III in Individual Support (Ageing).

All Group B electives must be selected for the award of the Certificate III in Individual Support (Disability).

All Group A and all Group B electives must be selected for the award of the Certificate III in Individual Support (Ageing and Disability).

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CODETitle
CORE
CHCCCS031Provide individualised support
HLTWHS002Follow safe work practices for direct client care
CHCCCS041Recognise healthy body systems
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
CHCCCS038Facilitate the empowerment of people receiving support
HLTINF006Apply basic principles and practices of infection prevention and control
CHCCOM005Communicate and work in health or community services
CHCCCS040Support independence and wellbeing (WP)
ELECTIVE
CHCCCS033Identify and report abuse
CHCDIS012Support community participation and social inclusion
CHCDIS011Contribute to ongoing skills development using a strengths-based approach
CHCCCS017Provide loss and grief support
CHCDIS020Work effectively in disability support
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety

Students may apply for course credit through credit transfer or recognition of prior learning (RPL) based on their existing qualifications, skills, knowledge, and experience.

  • Full details about course credit and eligibility are available in the International Student Handbook. 
  • Course credit applications are assessed in line with institutional and regulatory requirements.

For International Students

  • Course credit approval may impact both:
    • Course fees
    • Course duration
  • Students will be notified in writing regarding:
    • The outcome of their course credit application
    • Any changes to the course fees or duration
  • If course credit is granted after the Confirmation of Enrolment (CoE) is issued, a revised CoE will be provided showing the updated course duration.

On successful completion of the CHC33021 Certificate III in Individual Support (Ageing and Disability), graduates will have the skills and knowledge required to work effectively in the aged care and disability support sectors.

Students will be prepared to:

  • Provide person-centred support to older people and individuals with disability
  • Assist clients with daily living activities while promoting independence and dignity
  • Follow workplace health and safety procedures and infection control practices
  • Communicate effectively with clients, families, and healthcare professionals
  • Support individual needs, rights, and choices in line with industry standards
  • Work ethically and professionally within community and residential care settings

Students who successfully complete this nationally recognised training will be awarded the Qualification:

CHC33021 Certificate III in Individual Support. 

The CHC33021 Certificate III in Individual Support (Ageing and Disability) provides a strong foundation for further study and career development in the community and health sector.

After completing this qualification, students may choose to:

  • Progress to Certificate IV qualifications in areas such as Ageing Support, Disability Support, or Community Services
  • Continue into Diploma-level courses in Community Services, Nursing (Enrolled Nursing pathway), or related health fields
  • You can use the qualification as a pathway towards higher education, depending on entry requirements and provider policies
  • Build on workplace experience to move into specialised or supervisory roles within aged care or disability services

Assessments are designed to mirror real-world tasks and industry standards, helping students develop the skills needed for their careers. They take place in a simulated workplace environment and assess practical abilities, teamwork, and time management.

Assessment Arrangements

Assessment will occur through a variety of methods, including projects incorporating role-plays, presentations, reports, portfolios, case studies and short answer questions. Assessment conditions will ensure a simulated workplace environment.

Assessment tasks:

  • Reflect real-life work tasks.
  • Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
  • Are assessed using assessment criteria that relate to the quality of work expected by the industry.
  • Are performed to industry safety requirements as relevant.
  • Utilise authentic workplace documentation.
  • Require students to work with others as part of a team.
  • Require students to plan and prioritise competing work tasks.
  • Involve the use of standard workplace equipment such as computers and software.
  • Ensure that students are required to consider workplace constraints such as time and budgets.

Assessment Materials

Assessment materials comprise:

  • Student Assessment Tasks: There is one for each unit of competency that includes instructions to students about each of their assessments. It also includes an assessment plan where students can record the due dates of each task and an Assessment Task Cover Sheet that must be completed for each Assessment submission.
  • Other documents specific to the workplace simulation task requirements are also included with the assessment tasks. These include document templates and simulated workplace policies and procedures, and are described in the student and assessor instructions as relevant.

Re-assessment

Re-assessment criteria:

Each assessment task will be given an outcome of either Satisfactory (S) or Not Satisfactory (NS). Students must complete all tasks for a unit satisfactorily to achieve an overall outcome of Competent (C) for the unit. If one or more of the tasks are assessed as Not Satisfactory, they will be given an outcome for the unit of Not Yet Competent (NYC).

The student can have a total of 3 attempts to complete each task and achieve a ‘Satisfactory’ outcome (noting that the third attempt is chargeable as per the fees and refunds policy). If, after the third attempt, the student is still assessed as Not Satisfactory for a task, they will need to re-enrol in the unit.

Assessment Appeals

Students can make an appeal against any assessment decision by following the Complaints and Appeals Policy outlined in the Student Handbook.

Appeals will be dealt with following the Complaints and Appeals Procedure.

At the Imperial Institute of Sydney, we are committed to ensuring student success through comprehensive support and monitoring:

  • Personalised Intervention Strategies: Tailored plans to address individual student needs and challenges, with additional resources provided to support learning.
  • Ongoing Course Progress Monitoring: Regular tracking of student progress to ensure timely completion of course requirements.
  • Attendance Monitoring: Adherence to attendance policies, particularly for international students, to ensure compliance with visa regulations.
  • Access to Support Resources: A wide range of academic and personal support services, including tutoring, counselling, and study workshops.
  • Continuous Feedback: Students receive regular feedback on their performance to help them stay on track and improve.
  • Flexible Learning Options: Various resources and facilities available to cater to different learning styles and needs, including online materials and study groups.

Get Started Today

This Course Include

Australian Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)
nationally-recognised-training-imperial-institute-of-sydney
australian-qualification-framework-AQF-imperial-institute-of-sydney

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Career Pathways

Graduates can pursue a range of rewarding roles within the aged care and disability support sectors after completing the course. 

Graduates may find employment in roles such as: 

  • Personal care assistant
  • Disability support worker
  • Aged care worker, or 
  • Community support worker
  • Accommodation Support Worker
  • Care Service Employee
  • Care Worker
  • Community Access Coordinator
  • Community care worker
  • Community House Worker
  • Home care assistant
  • In-Home Respite Worker
  • Residential aide 
  • Residential Care Worker 
  • Residential Support Worker

 

Note: The above career pathway information is based on the qualification description on the National Training Register (www.training.gov.au) and our market research. It does NOT imply any job guarantee or job role at the end of the course. The Institute does NOT claim any employment outcome or job guarantee associated with its courses, as it would be misleading.

Why Choose the Imperial Institute of Sydney for the Certificate III in Individual Support

Studying at the Imperial Institute of Sydney provides students with a unique blend of high-quality training, real-world industry experience, and dedicated support. Here’s why we are the right choice for your career:

Before enrolling, the Imperial Institute of Sydney offers a pre-enrolment consultation to help you make an informed decision about your studies. 

This process ensures the course is suitable for your background and experience and helps you understand what is required to complete the qualification. Our goal is to support you from the start and ensure you are confident in choosing the right course for your future.

Contact us today to learn more about Certificate III in Individual Support.

Provider / Contact / Delivery Locations

Provider: Imperial Institute Of Sydney
CRICOS Provider Code: 03944E | ABN: 23 610 424 336 | RTO No: 41568
Tel: 1300 5265 11 |  Email: info@iis.edu.au
Course Offered at: Sydney CBD | Cairns | Parramatta | Wollongong