CHC43015 Certificate IV in Ageing Support

CRICOS Course Code

-

CRICOS Provider Code

03944E

RTO Number

41568

Study Mode

Face To Face

Course Overview

The aged care sector plays an important role in supporting older Australians to live with dignity and independence. The CHC43015 Certificate IV in Ageing Support is designed for people who want to build a rewarding career providing quality care and support to elderly people. This qualification helps learners develop practical skills and knowledge to deliver person-centred care that respects individual needs, values and choices.

Course duration

This qualification will be delivered over 52 weeks, including 44 weeks of training and assessment spread over 4 terms of 11 weeks each and 8 weeks of holidays.

Course Fees & Costs

Please contact our Marketing Team (marketing@iis.edu.au) for the most updated price list.

Resources & Materials

To successfully complete this course, learners will have access to the following resources and materials:

  • Course learner guide and training materials provided by the training organisation
  • Basic digital skills to access online learning platforms and assessments
  • Relevant workplace policies and procedures related to aged care services
  • Personal Protective Equipment (PPE) is required in an aged care setting
  • Access to a suitable aged care workplace or simulated environment for practical activities
  • Observation checklists and assessment tools
  • Legislation, standards and codes of practice relevant to ageing support

Industry Training & Facilities

This course is designed to reflect real workplace practices in the aged care industry. Learners are supported with training and facilities that help build practical, job-ready skills. These industry-focused training and facilities help learners gain the confidence and experience needed to work effectively with older people in a variety of care settings.

  • Training aligned with current aged care industry standards and practices
  • Experienced trainers with a real-world aged care and support services background
  • Access to simulated learning environments that reflect aged care workplaces
  • Opportunities for practical skills development in residential or community care settings
  • Training that focuses on person-centred care and safe work practices
  • Support to develop communication, teamwork and leadership skills
  • Access to industry-relevant equipment and resources used in aged care services

Delivery Mode

  • Face to Face

Delivery Site

  • Parramatta (Main): Suite 302, Level 3, 20 Macquarie Street, Parramatta, a NSW 2150;
  • Sydney CBD: Level 1, 175 Liverpool St, Sydney NSW 2000;
  • Wollongong: Level 3, 325 Crown St, Wollongong NSW 2500; and/or,
  • Cairns: 2 Orchid Plaza, 58 Lake St, Cairns City, QLD 4870

Pre-requisite
There are no formal prerequisites or entry requirements for the Certificate IV in Ageing Support. However, international students applying to the Imperial Institute of Sydney must meet specific entry conditions.

Age and Educational Requirements
International students must be at least 18 years old and have completed Year 12 or an equivalent qualification. Applicants must also attend a course entry interview to assess their suitability for the course and identify any individual learning or support needs.

English Language Proficiency
Students are required to have an IELTS score of 6.0, with results no more than two years old. English proficiency may also be demonstrated by completing five years of education in an English-speaking country, completing at least six months of a Certificate IV course at an Australian RTO, or successfully passing an English Placement Test. Other English tests, such as PTE or TOEFL, are accepted if they are equivalent to IELTS 6.0.

Pre-Training Review (PTR)
All international learners must complete a Pre-Training Review before enrolment. This process evaluates the learner’s previous education, training, relevant experience, and the suitability of the course. The review is conducted through an interview by the institute’s enrolment officer and also identifies any support needs or Recognition of Prior Learning opportunities. Learners must demonstrate that they have the skills required to complete the course.

Language, Literacy and Numeracy (LLN) Requirements
Learners must complete a Language, Literacy and Numeracy test mapped at ACSF Level 4. This course requires sound numeracy skills, including reading medication labels, understanding anaphylaxis plans, performing basic calculations, and interpreting national standards. Students who do not meet the English or LLN requirements will need to complete additional language or numeracy training or an ELICOS program at another institute, at their own cost, before enrolling.

Academic Requirements
Applicants must have completed Year 12 or equivalent secondary studies in their home country, comparable to the Australian senior secondary school qualification.

Computer Literacy
Basic computer literacy is required for all learners. Students must demonstrate these skills during the pre-training review. Learners who do not meet this requirement may be asked to complete basic computer training, such as the International Computer Driving Licence (ICDL), before enrolment. Additional fees apply for this training.

Access to Materials and Equipment
IIS provides access to computers and the internet during classroom hours. For self-study and assessments, learners must have access to a personal laptop or computer with Windows 7 or later. Students must also have an active email address, access to a phone, a valid mailing address, and Microsoft Office applications such as Word and Excel.

Physical Requirements
Learners are expected to have adequate physical fitness, as the course involves manual handling tasks and supporting vulnerable individuals during training and practical activities.

To complete the CHC43015 Certificate IV in Ageing Support, students must complete a total of eighteen units. This includes fifteen core units and three elective units.

Total number of units = 18

  • 15 core units
  • 3 elective units, consisting of:
    • at least 2 units from the electives listed below
    • up to 1 unit from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome

All electives chosen must contribute to a valid, industry-supported vocational outcome.

The latest version of the qualification and packaging rules can be accessed on training.gov.au.

Language, Literacy and Numeracy (LLN) Requirements

Learners must have sound numeracy skills, as the course involves calculations, reading medication labels, understanding anaphylaxis plans, and interpreting national quality standards and frameworks.

All learners are required to complete a Language, Literacy and Numeracy test mapped at ACSF Level 4, conducted by the institute using the LLN robot test. Students who do not meet English or LLN requirements will need to complete additional language or numeracy training or an ELICOS program at another institute, at their own expense, before enrolling. IIS does not offer ELICOS programs.

Academic Requirements

Applicants must have completed Year 12 or equivalent secondary education in their home country, comparable to the Australian senior secondary school qualification.

Unit CodeUnit Name
Core
CHCAGE003Coordinate services for older people
CHCLEG003Manage legal and ethical compliance
CHCCCS011Meet personal support needs
HLTWHS002Follow safe work practices for direct client care
CHCDIV001Work with diverse people
CHCCCS025Support relationships with carers and families
CHCADV001Facilitate the interests and rights of clients
CHCPRP001Develop and maintain networks and collaborative partnerships
HLTAAP001Recognise healthy body systems
CHCAGE004Implement interventions with older people at risk
CHCCCS006Facilitate individual service planning and delivery
CHCPAL001Deliver care services using a palliative approach
CHCAGE005Provide support to people living with dementia
CHCAGE001Facilitate the empowerment of older people
CHCCCS023Support independence and wellbeing (WP)
Elective
CHCDIV003Manage and promote diversity
BSBPEF401Manage personal health and wellbeing
CHCMHS001Work with people with mental health issues

Students may apply for course credit through credit transfer or recognition of prior learning (RPL) based on their existing qualifications, skills, knowledge, and experience.

  • Full details about course credit and eligibility are available in the International Student Handbook. 
  • Course credit applications are assessed in line with institutional and regulatory requirements.

For International Students

  • Course credit approval may impact both:
    • Course fees
    • Course duration
  • Students will be notified in writing regarding:
    • The outcome of their course credit application
    • Any changes to the course fees or duration
  • If course credit is granted after the Confirmation of Enrolment (CoE) is issued, a revised CoE will be provided showing the updated course duration.

Completing the CHC43015 Certificate IV in Ageing Support equips learners with the knowledge and skills to:

  • Provide high-quality, person-centred care for older people in a range of settings
  • Support independence, wellbeing and daily living activities for clients
  • Understand and apply aged care legislation, policies, and ethical standards
  • Communicate effectively with clients, families, and colleagues
  • Identify and respond to changes in health, behaviour, and care needs
  • Work safely and follow infection control procedures
  • Contribute to planning, implementing, and evaluating care plans
  • Develop teamwork, leadership, and problem-solving skills in aged care environments

Students who complete this nationally recognised training will be awarded the Qualification:

CHC43015 Certificate IV in Ageing Support

Students who complete this course may wish to continue their education into the CHC52021 Diploma of Community Services, other qualifications in the CHC training package, or higher education qualifications in community services.

Completing the course also opens up further education and career opportunities in the aged care sector. Learners can choose to:

  • Progress to higher qualifications, such as the Diploma of Nursing or Diploma of Leadership and Management in aged care
  • Undertake specialised short courses in areas like dementia care, palliative care, or disability support
  • Gain entry into university programs related to nursing, community services, or health and social care
  • Combine work and study pathways for practical experience while advancing qualifications

Assessments are designed to mirror real-world tasks and industry standards, helping students develop the skills needed for their careers. They take place in a simulated workplace environment and assess practical abilities, teamwork, and time management.

Assessment Arrangements

Assessment will occur through a variety of methods, including projects incorporating role-plays, presentations, reports, portfolios, case studies and short answer questions. Assessment conditions will ensure a simulated workplace environment.

Assessment tasks:

  • Reflect real-life work tasks.
  • Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
  • Are assessed using assessment criteria that relate to the quality of work expected by the industry.
  • Are performed to industry safety requirements as relevant.
  • Utilise authentic workplace documentation.
  • Require students to work with others as part of a team.
  • Require students to plan and prioritise competing work tasks.
  • Involve the use of standard workplace equipment such as computers and software.
  • Ensure that students are required to consider workplace constraints such as time and budgets.

Assessment Materials

Assessment materials comprise:

  • Student Assessment Tasks: There is one for each unit of competency that includes instructions to students about each of their assessments. It also includes an assessment plan where students can record the due dates of each task and an Assessment Task Cover Sheet that must be completed for each Assessment submission.
  • Other documents specific to the workplace simulation task requirements are also included with the assessment tasks. These include document templates and simulated workplace policies and procedures, and are described in the student and assessor instructions as relevant.

Re-assessment

Re-assessment criteria:

Each assessment task will be given an outcome of either Satisfactory (S) or Not Satisfactory (NS). Students must complete all tasks for a unit satisfactorily to achieve an overall outcome of Competent (C) for the unit. If one or more of the tasks are assessed as Not Satisfactory, they will be given an outcome for the unit of Not Yet Competent (NYC).

The student can have a total of 3 attempts to complete each task and achieve a ‘Satisfactory’ outcome (noting that the third attempt is chargeable as per the fees and refunds policy). If, after the third attempt, the student is still assessed as Not Satisfactory for a task, they will need to re-enrol in the unit.

Assessment Appeals

Students can make an appeal against any assessment decision by following the Complaints and Appeals Policy outlined in the Student Handbook.

Appeals will be dealt with following the Complaints and Appeals Procedure.

At the Imperial Institute of Sydney, we are committed to ensuring student success through comprehensive support and monitoring:

  • Personalised Intervention Strategies: Tailored plans to address individual student needs and challenges, with additional resources provided to support learning.
  • Ongoing Course Progress Monitoring: Regular tracking of student progress to ensure timely completion of course requirements.
  • Attendance Monitoring: Adherence to attendance policies, particularly for international students, to ensure compliance with visa regulations.
  • Access to Support Resources: A wide range of academic and personal support services, including tutoring, counselling, and study workshops.
  • Continuous Feedback: Students receive regular feedback on their performance to help them stay on track and improve.
  • Flexible Learning Options: Various resources and facilities available to cater to different learning styles and needs, including online materials and study groups.

Get Started Today

This Course Include

Australian Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)
nationally-recognised-training-imperial-institute-of-sydney
australian-qualification-framework-AQF-imperial-institute-of-sydney

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Career Pathways

Career Pathway Completing the CHC43015 – Certificate IV in Ageing Support may enable learners to have following career outcome:

  • Aged Care Worker / Personal Care Assistant – Provide day-to-day support to older people with personal care, mobility, and daily living activities, ensuring their comfort and wellbeing.

  • Community Care Worker – Assist clients living at home with domestic tasks, meal preparation, social support, and maintaining independence in their daily lives.

  • Home Care Support Worker – Deliver tailored support services directly in clients’ homes, helping them maintain a safe and comfortable living environment.

  • Residential Care Officer – Work in aged care facilities, supporting residents with daily routines, health needs, and recreational activities.

  • Case Manager Assistant – Support case managers in planning, coordinating, and monitoring care services for older clients.

  • Lifestyle or Activities Coordinator – Organise and lead social, recreational, and therapeutic activities that improve residents’ quality of life.

 

For those seeking leadership or higher responsibilities, this qualification also provides a pathway to supervisory roles such as Team Leader, Care Coordinator, or Shift Supervisor, where you can oversee staff, manage care plans, and ensure quality standards are met.

Note: The above career pathway information is based on the qualification description on the National Training Register (www.training.gov.au) and our market research. It does NOT imply any job guarantee or job role at the end of the course.

Why Choose Imperial Institute of Sydney for Certificate IV in Ageing Support

Studying the CHC43015 – Certificate IV in Ageing Support at Imperial Institute of Sydney provides students with a unique blend of high-quality training, real-world industry experience, and dedicated support. Here’s why we are the right choice for your career:

Before enrolling, the Imperial Institute of Sydney offers a pre-enrolment consultation to help you make an informed decision about your studies. 

This process ensures the course is suitable for your background and experience and helps you understand what is required to complete the qualification. Our goal is to support you from the start and ensure you are confident in choosing the right course for your future.

Contact us today to learn more about the course..

Provider / Contact / Delivery Locations

Provider: Imperial Institute Of Sydney
CRICOS Provider Code: 03944E | ABN: 23 610 424 336 | RTO No: 41568
Tel: 1300 5265 11 |  Email: info@iis.edu.au
Course Offered at: Sydney CBD | Cairns | Parramatta | Wollongong