CHC52021 Diploma of Community Services

CRICOS Course Code

110505D

CRICOS Provider Code

03944E

RTO Number

41568

Study Mode

Face To Face

About This Course

The CHC52021 Diploma of Community Services from IIS will equip you with the diverse set of skills needed to plan, lead, and carry out every facet of your organization s projects. Lean into leadership on your next project with this well-respected qualification.

Course Overview

The CHC52021 Diploma of Community Services at Imperial Institute of Sydney is designed to equip students with the knowledge and skills needed to thrive in various roles within the community services sector. This course is ideal for individuals who are passionate about making a difference in the lives of others and are looking to build a rewarding career in community services.

Key Features:

  • Comprehensive Curriculum: Learn the essential theories and practical skills required for effective community service work.
  • Practical Experience: Gain hands-on experience through work placements in real community service environments.
  • Expert Guidance: Benefit from the expertise of our experienced trainers who are dedicated to your success.
  • Flexible Learning: Enjoy the flexibility of online and face-to-face learning options to fit your schedule.
  • Supportive Environment: Access continuous support from our dedicated staff to help you achieve your educational and career goals.

Career Opportunities

Graduates of the CHC52021 Diploma of Community Services can pursue a wide range of roles in the community services sector, including but not limited to:

  1. Community Services Worker
    • Assist individuals and communities in accessing essential services and support.
  2. Case Manager
    • Develop and manage comprehensive case plans to support clients’ needs.
  3. Family Support Worker
    • Provide support and assistance to families in need, helping them navigate challenges and access resources.
  4. Youth Worker
    • Engage with and support young people in various community settings.
  5. Disability Support Worker
    • Offer personalized support to individuals with disabilities to enhance their quality of life.
  6. Mental Health Support Worker
    • Assist individuals dealing with mental health issues, promoting recovery and wellbeing.
  7. Welfare Worker
    • Provide critical welfare services and support to individuals and communities.
  8. Community Development Officer
    • Work on initiatives and projects aimed at improving community wellbeing and cohesion.
  9. Crisis Intervention Worker
    • Respond to emergency situations and provide immediate support to those in crisis.

Why Choose Imperial Institute of Sydney?

  • Industry-Recognized Qualification: Our Diploma of Community Services is nationally recognized, ensuring you receive a qualification that is valued by employers.
  • Real-World Skills: Our curriculum is designed to provide you with practical skills that are directly applicable in the workplace.
  • Networking Opportunities: Connect with industry professionals and peers to build a strong professional network.
  • Career Support: Receive guidance and support from our career services team to help you transition from study to employment.

Enroll Today

Take the first step towards a rewarding career in community services. Enroll in the CHC52021 Diploma of Community Services at Imperial Institute of Sydney and make a difference in the lives of others. 

For more information, call us at (+61 4 8584 0403) or (1300 5265 11) (Toll Free) or reach out online. Explore the Imperial Institute of Sydney and discover your culinary potential.

Course Details

Twelve (12) core units and eight (8) elective units are required for the award of the CHC52021 Diploma of Community Services. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.

Target Groups for the CHC52021 Diploma of Community Services

The CHC52021 Diploma of Community Services is aimed at international students who are:

  • Individuals seeking to pursue a career in community services.
  • Individuals seeking to enter a new industry sector.
  • Individuals seeking a pathway to higher-level qualifications.

Characteristics of the Target Group

International Students:

  • From various countries, aiming to develop their skills and knowledge in community services to further their career prospects or study pathways.
  • Typically have little to no work experience.
  • Age range between 18 – 35 years.

Onshore and Offshore Students:

  • Onshore students currently based in Australia.
  • Offshore students applying from overseas.
  • Most students speak English as a second language and must satisfy English language proficiency to enroll successfully in the course.

Recognition of Prior Learning (RPL) and Credit:

  • Credit and/or RPL can be provided for those with existing skills and knowledge, allowing such students to complete the course in a shorter timeframe.

Face to Face

All four campuses: 

Parramatta Campus (Main): Suite 302, Level 3 20 Macquarie Street Parramatta, NSW, Australia 2150

Sydney CBD Campus: Level 1, 175 Liverpool St Sydney NSW 2000

Wollongong Campus (Regional): Level 3, 325 Crown Street Wollongong, NSW, Australia 2500

Cairns Campus (Regional): Level 2, Orchid Plaza, 58 Lake Street, Cairns City, QLD, 4870, Australia

$AU 32,500

  • Imperial Institute of Sydney Entry Requirements:

    1. Age Requirement: You must be at least 18 years old at the commencement of the course.

    2. Educational Qualifications:

      • Completion of Australian Year 12 or equivalent, or
      • Successful completion of an AQF Certificate III qualification or higher.
    3. Course Entry Interview: You must participate in a course entry interview to determine your suitability for the course and assess any specific needs.

    4. Visa Requirements: You must meet the requirements for an Australian student visa subclass 500.

    5. English Language Proficiency:

      • A minimum IELTS* score of 6.0, with test results no more than 2 years old. Alternatively, English language competence can be demonstrated through documented evidence of:
        • Education in an English-speaking country for at least 5 years, where the medium of instruction was English, or
        • Completion of at least a Certificate IV level course in an Australian RTO within the last 2 years.

    Note: Other English language tests, such as PTE and TOEFL, are accepted if the scores are equivalent to an IELTS 6.0. Students must provide their results for verification by the Imperial Institute of Sydney.

Potential Employment Options for CHC52021 Diploma of Community Services

Job roles and titles vary across different industry sectors. Potential employment options include:

  • Community Services Worker
  • Case Manager
  • Community Development Officer
  • Support Facilitator
  • Program Coordinator
  • Welfare Worker
  • Family Support Worker
  • Community Services Coordinator
Students who complete this course may wish to continue their education into BSB60720 Advanced Diploma of Program Management or range of Advanced Diploma qualifications, as well higher education qualifications in project and leadership management.

Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at https://iis.edu.au/

 

For international students, the granting of course credit may affect course fees as well as the duration of the course. The result of an application for credit and any changes to fees or course duration will be advised to students in writing. If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration.

There are no exit points from the course that provide vocational or educational outcomes or a full qualification. Students have the opportunity to exit the program prior to completion at any stage.

Students will be issued with a Statement of Attainment upon withdrawal for all units of competency successfully completed in partial completion of the course. International students who exit course without completion may be reported to Department of Home Affairs, which may affect their visa.

An Intervention Strategy is a plan of action that anticipates barriers and resources in relation to achieving a specific objective.

Imperial Institute of Sydney endeavours to anticipate students’ needs and implement a range of intervention strategies. Resources and facilities provide students with options to complete each unit of competency.

International students’ Course Progress Monitoring and Attendance Monitoring Policy and Procedures will be adhered to.

CodeTitle
Core
CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
CHCLEG003Manage legal and ethical compliance
CHCPRP003Reflect on and improve own professional practice
CHCCCS007Develop and implement service programs
CHCMGT005 Facilitate workplace debriefing and support processes
HLTWHS003Maintain work health and safety
CHCDIV001Work with diverse people
CHCCC2004Assess co-existing needs
CHCCCS019Recognise and respond to crisis situations
CHCDFV001Recognise and respond appropriately to domestic and family violence
CHCCSM013Facilitate and review case management
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
BSBPEF401Manage personal health and wellbeing
CHCDIV003Manage and promote diversity
BSBWOR502 Lead and manage team effectiveness
BSBWOR403Manage stress in the workplace
BSBHRM506Manage recruitment selection and induction processes
BSBPUB504Develop and implement crisis management plans
BSBFIM501Manage budgets and financial plans
BSBPMG522 Undertake project work
Electives
BSBRSK501Manage risk
CHCCOM003 Develop workplace communication strategies
CHCDIV003Manage and promote diversity
CHCDIS008Facilitate community participation and social inclusion
CHCFAM003Support people to improve relationship
CHCADV002Provide advocacy and representation services
CHCCSL001Establish and confirm the counselling services

600Hours of practical placement.

Assessment Overview

Assessment will occur through a variety of methods, including projects incorporating role-plays, presentations, report, portfolios, case studies and short answer questions. Assessment conditions will ensure a simulated workplace environment.

Assessment tasks:

  • Reflect real life work tasks.
  • Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
  • Are assessed using assessment criteria that relate to the quality of work expected by the industry.
  • Are performed to industry safety requirements as relevant.
  • Utilize authentic workplace documentation.
  • Require students to work with others as part of a team.
  • Require students to plan and prioritize competing work tasks.
  • Involve the use of standard, workplace equipment such as computers and software.
  • Ensure that students are required to consider workplace constraints such as time and budgets.
Assessment materials comprise of:
  • Student Assessment Tasks:There is one for each unit of competency that includes instructions to students about each of their assessments. It also includes an assessment plan where students can record the due dates of each task and an Assessment Task Cover Sheet that must be completed for each Assessment submission.

                                            

  • Other documents specific to the workplace simulation task requirementsare also included with the assessment tasks. These include document templates and simulated workplace policies and procedures and are described in the student and assessor instructions as relevant.
Re-assessment:

Each assessment task will be given an outcome of either Satisfactory (S) or Not Satisfactory (NS). Students must complete all tasks for a unit satisfactorily to achieve an overall outcome of Competent (C) for the unit. If one or more of the tasks are assessed as Not Satisfactory, they will be given an outcome for the unit of Not Yet Competent (NYC).

The student can have a total of 3 attempts to complete each task and achieve a ‘Satisfactory’ outcome (noting that the third attempt is chargeable as per the fees and refunds policy). If, after the third attempt, the student is still assessed as Not Satisfactory for a task, they will need to re-enrol in the unit.

Students can make an appeal against any assessment decision by following the Complaints and Appeals Policy outlined in the Student Handbook.

Appeals will be dealt with following the Complaints and Appeals Procedure.

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